top of page

STORE POLICY

CUSTOMER CARE

These Terms & Conditions apply to all purchases made through the Zaffira online store.
By placing an order on our website, you agree to the terms outlined below.

Contracting Party

Zaffira
📧 contact@zaffira.store

Orders

By completing a purchase and selecting “Buy Now”, you place a binding order for the selected items.

Prices & Payment

All prices displayed at checkout include applicable taxes when required by law.

We currently accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

Shipping

Zaffira offers worldwide shipping.
Estimated delivery times typically range between 5–25 business days depending on destination and carrier conditions.

Retention of Title

All items remain the property of Zaffira until full payment has been received and confirmed.

Warranty

Customers are protected by the applicable statutory warranty rights under consumer protection laws.

Liability

Zaffira shall be held liable in cases involving intentional misconduct, gross negligence, or matters related to health and safety obligations.
In all other situations, liability is limited to the extent permitted by applicable law.

Data Protection

For information regarding how personal data is collected and processed, please refer to our Privacy Policy.

Governing Law

These Terms & Conditions are governed by the laws applicable in the country where Zaffira operates.

Contact

For any questions regarding these Terms & Conditions, our support team will be happy to assist you.

📧 contact@zaffira.store

PRIVACY POLICY

At Zaffira, we value discretion, trust, and the protection of your personal information.
This Privacy Policy explains how your data is collected, used, and safeguarded when interacting with our website and services.

Information We Collect

When you visit or place an order through Zaffira, certain information may be collected, including:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

Device Information

  • IP address

  • Browser type

  • Device type

  • Time zone

  • Cookies and browsing data

Order Information

  • Purchased products

  • Order history

  • Shopping preferences and interactions

How We Use Your Information

Your information may be used to:

  • Process and deliver orders

  • Provide customer support and order updates

  • Improve our website experience and services

  • Send transactional or promotional communications

  • Comply with legal and regulatory obligations

Sharing Your Information

Zaffira only shares information with carefully selected and trusted service providers required for operating our business, including:

  • Payment providers (Stripe, PayPal, Apple Pay, Google Pay)

  • Shipping and logistics partners

  • Marketing and email platforms

  • Analytics services such as Google Analytics

 

We never sell or trade your personal information.

Data Retention

Personal information is retained only for as long as necessary to fulfill operational, legal, or security obligations.

Cookies

Cookies are used to enhance browsing experience, analyze website performance, and provide relevant advertising content.
You may disable cookies through your browser settings at any time.

Your Rights

Depending on your location and applicable privacy laws (including GDPR or CCPA), you may have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for marketing communications

 

To exercise any of these rights, please contact us:

📧 contact@zaffira.store

Security

Zaffira uses industry-standard security measures designed to protect personal information against unauthorized access, misuse, or disclosure.

Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.
We encourage customers to review this page regularly.

Contact

For any questions regarding this Privacy Policy or your personal data, our support team will be happy to assist you.

📧 contact@zaffira.store

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Offline Payments

Payment Methods
bottom of page